OMNIA connects workflows, ITSM, GRC, e-invoicing, and communications so people and AI agents work across a traceable, governed operation.
OMNIA brings together the tools an enterprise uses to operate, automate, and govern work—without silos.
ITSM, CMMS, occupational safety, GRC, and CRM to coordinate services, assets, risk, and compliance in one work experience.
E-invoicing for operations that need to issue, collect, and follow up without leaving their workflow.
Agents and copilots that participate in enterprise tasks under the same permissions, rules, approvals, and controls that govern people.
Contact center and enterprise communications to serve, route, and follow through on the conversations that matter.
Multichannel notifications that keep the right people informed at the right time, with delivery traceability.
When OMNIA carries out an operation, related processes react automatically and with traceability. Orbit is a connected experience, not a collection of silos.
Teams work with consistent information and related processes stay aligned.
Agents participate in enterprise processes while respecting permissions, rules, and approvals.
People and teams operate with the context they need, without duplicating or chasing information.
Multichannel delivery, email, WhatsApp, SMS, certified, to the right contact, resolved by the hub.
The same AI engine, voice, chat, WhatsApp, PBX, understands and remembers the customer with the same context end to end, and operates OMNIA through the same tools a person would: it goes through the same controls and, when a decision is called for, human judgment stays in charge. How the AI works →
// 1· the agent quotes and checks underwriting appetite → Quote: fleet of 42 units, high-risk zone Appetite: REFER (exposure > limit) // 2· the agent tries to issue anyway ⚠ Result: REFERRED to a human underwriter // 3· the underwriter reviews the queue and approves → ACTIVE
Create products, rules, or rates by configuration in days, not months-long projects.
People and agents use the same capabilities and go through the same controls. AI never decides alone.
The technical side is the sole source of the amount; accounting mirrors it 1:1, automatically and with a full audit trail.
Facts trigger processes instantly, the ring runs on its own, no midnight batch jobs.
Modern technology, no vendor lock-in licensing and no desktop terminals. Talent you can actually hire.
Configurable for each market's regulator; every change is logged, demonstrable compliance, not a separate effort.
OMNIA is TT Group's AI-first enterprise platform to automate operations, collaborate with agents, and govern processes with traceability.