A CMDB is only useful if it reflects reality.
Inventories loaded by hand age the day after; incidents and changes are then analysed on a map that no longer exists.
From discovery to a governed CMDB.
Discovered data is reviewed and reconciled before it becomes a configuration item.
Agent for Linux and Windows
Hardware, disks and volumes, network interfaces, installed software, pending patches, virtualisation and operating-system details, reported periodically to OMNIA.
Docker containers, inside and out
The agent discovers Docker containers and what runs inside them, so services in containers appear as such.
Services, databases and connections
Listening services, databases such as PostgreSQL, MySQL or Redis, and the connections between them become typed nodes of the graph.
OCI cloud hierarchy
Cloud resources are placed in their hierarchy (cloud → compartment), next to the servers and services that run there.
Discovered items and relationship graph
Discovered assets are reconciled with existing CIs; the graph shows dependencies and can be filtered by owner (own or customer).
Licences, patches and assignments
Software licences, patch status and asset assignments to people, on the same configuration items.
Discover, review, reconcile, relate.
The agent proposes; the CMDB keeps control of what becomes a configuration item.
The same CI, everywhere.
Service desk, maintenance, fixed assets and field service read the same record.
The CMDB at the center of service and assets.
One configuration item serves IT, maintenance, finance and managed services.
ITSM
Incidents, problems and changes are analysed on the real CI and its dependencies. OMNIA ITSM →
Fixed assets
IFRS and tax books live on the CMDB record; customer CIs are never depreciated. OMNIA ERP →
Managed services
Agents installed at customers create that customer’s CIs, covered by its contract. Field service →
Maintenance
Maintenance equipment shares the same CI record. CMMS + HSE →
See your real infrastructure in minutes.
Install the agent on a test server and see servers, containers, services and their relationships in OMNIA.